> ## Documentation Index > Fetch the complete documentation index at: https://docs.penbox.io/llms.txt > Use this file to discover all available pages before exploring further. # Configure statuses in a case template > Add and rename child statuses under Draft, Pending, In Progress, Closed, and Cancelled so your team sees where each case stands — worked example: Collect info about new employee. Well-configured **statuses** make cases legible at a glance: everyone sees which phase a case is in and what still needs to happen. This guide opens a **case template**, goes to **Case settings**, and adjusts **child statuses** under each parent category. The worked example uses the template **Collect info about new employee**; the same steps apply to any case template. ## What you'll build When you finish, your **case template** will have **child statuses** that match how your team works — for example, multiple steps under **In Progress** instead of a single generic label. You will have: * Opened **Statuses** from the template’s **settings** * Either **renamed** existing child statuses or **added** new ones with **+** next to a parent * **Saved** the lifecycle so new cases pick up the structure **Estimated time:** 5–10 minutes *** In the sidebar, expand **Templates**, then click **Cases**. Templates menu expanded with Cases selected Click the **case template** you want to configure — for this walkthrough, open **Collect info about new employee** (or your own template). Case Templates list with Name, Created At, and Default owner columns In **Template Edition**, click the **settings** (gear) icon in the upper-right corner. Case template header with settings gear icon highlighted in the toolbar In **Case settings**, under **Case lifecycle**, choose **Statuses**. Case settings sidebar with Statuses selected and parent statuses Draft through Cancelled Penbox gives you **five parent statuses** — **Draft**, **Pending**, **In Progress**, **Closed**, and **Cancelled**. Each parent starts with **one** child status that shares its name. You refine the lifecycle by renaming those children or adding more under a parent. **Rename an existing child status** Click the **child** you want to change, then edit the **Label** field. Child status selected with Label Info collected from the new employee and optional auto-transition field **Add a new child status** 1. Click **+** beside the **parent** (for example **In Progress**). 2. Click the newly created child (it may appear with a default name such as **In Progress New**). 3. Update **Label** to the name your team should see. In Progress parent with plus control and two child statuses listed New child status selected with Label field showing In Progress New Click **Save** when the structure matches your process. Here is one possible outcome for **Collect info about new employee**: under **In Progress**, two clear child statuses instead of one — for example **Info collected from the new employee** and **Extra information asked to the new employee**. Statuses configuration showing two custom child statuses under In Progress *** ## You're done Your **case template** now exposes **child statuses** that reflect how work actually moves. New cases still **start** in the first child under **Draft** by default. While a case is open, your team **changes status manually** from one value to the next unless you add automation elsewhere. **Automatic status transitions** — when watched data or steps satisfy a condition — are covered in [Automatic case status transitions](/guides/automatic-case-transition). Use the **Auto-transition condition** field on each child status to add that logic. *** ## What's next? Create a template from scratch if you are new to case templates. Walk through a case end-to-end in the app. Read how parent and child statuses fit the case lifecycle in Penbox. Deep-dive on case templates in the main documentation.