Get Case
Cases
Get Case
Retrieve complete details of a specific case including its steps and schema.
GET
Get Case
Retrieve complete details of a specific case including its steps and schema.
Authorizations
API token (starts with pnbx_). Create at https://app.penbox.io/workspace/settings/api. Include as: Authorization: Bearer {token}
Path Parameters
Case UUID
Response
200 - application/json
Successful response
Case UUID
Case title
Parent status
Available options:
draft, pending, in_progress, closed Creation timestamp
Last update timestamp
Case description
Language/locale code
Custom reference number
Custom status value
Who the case is waiting for
Available options:
none, owner, contact Timestamp when archived
Array of contact objects
Template reference
Case owner information
Array of step objects representing the case workflow
Array of data fields with their current values