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POST
Update Case Contacts
Add or modify contacts in a case.

Authorizations

Authorization
string
header
required

API token (starts with pnbx_). Create at https://app.penbox.io/workspace/settings/api. Include as: Authorization: Bearer {token}

Path Parameters

id
string
required

The unique identifier of the case

Body

application/json
contacts
object[]
required
Minimum array length: 1

Response

200 - application/json

Contacts added successfully

id
string<uuid>
required

Case UUID

title
string
required

Case title

parent_status
enum<string>
required

Parent status

Available options:
draft,
pending,
in_progress,
closed
created_at
string<date-time>

Creation timestamp

updated_at
string<date-time>

Last update timestamp

description
string | null

Case description

locale
string | null

Language/locale code

reference
string | null

Custom reference number

status
string | null

Custom status value

waiting_for
enum<string>

Who the case is waiting for

Available options:
none,
owner,
contact
archived_at
string<date-time> | null

Timestamp when archived

contacts
object[]

Array of contact objects

template
string | null

Template reference

owner
object | null

Case owner information

steps
object[]

Array of step objects representing the case workflow

schema
object[]

Array of data fields with their current values