The agent says it has no workspace
The agent says it has no workspace
list_workspaces returns zero. The install is fine. Your Penbox account is not a member of any workspace yet.Ask your workspace administrator to add you as a member, then try again. No reinstall needed.I installed the plugin but the tools are not there
I installed the plugin but the tools are not there
A plugin installed during a session stays invisible to that session.Open a new session. In Claude Code you can also run
/reload-plugins in the current one.Codex stops on an approval prompt
Codex stops on an approval prompt
Codex asks you to approve the filesystem write at install, and again the first time a tool runs.
codex exec cannot answer those prompts.Run the install and the first tool call in an interactive Codex session. After that, codex exec works.A new plugin version does not show up
A new plugin version does not show up
Your client picks up a new version on its next launch, and only when the declared version moved.Restart the client. If the version is unchanged, there is nothing new to fetch.
The browser did not open for sign-in
The browser did not open for sign-in
Sign-in happens on the first Penbox tool call, not at install time.Ask the agent to list your workspaces. That first call triggers the OAuth flow.
Still stuck?
Write to support@penbox.io with the tool name and the exact refusal message.