- Claude Code
- claude.ai and Claude Desktop
- Organization admin
- Codex
- Tools only
What to ask
Copy a prompt, replace the names, send it.Start a case for a new client
Start a case for a new client
- “Open an onboarding case for Marie Dupont, marie@example.com, from our client onboarding template. Send her the first form.”
- “Create a case from the ‘Claim’ template for Jan Peeters. Add him as the main contact. Do not send anything yet.”
Chase what is still missing
Chase what is still missing
- “Which of my cases are waiting on the client for more than a week? List the contact and what is missing.”
- “Find the case of Marie Dupont. What has she not sent yet? Draft a reminder, do not send it.”
- “Send the pending reminder on the Dupont case now.”
Build a case template
Build a case template
- “Create a case template named ‘Mortgage file’ with statuses New, Documents pending, In review, Closed. Move to In review automatically when every form is completed.”
- “Add a step to the ‘Mortgage file’ template that sends the ‘Income proof’ form to the borrower.”
Build a form template
Build a form template
- “Create a form template in French that asks for an ID card upload, an IBAN and a signature.”
- “Add a repeatable ‘Vehicle’ section to the ‘Fleet declaration’ form, with plate number and first registration date.”
Read form responses
Read form responses
- “Show me the answers of the last completed form on the Peeters case.”
- “List the forms of the Dupont case with their status.”
Reach the rest of the API
Reach the rest of the API
- “Upload this PDF as an attachment on the Dupont case.”
- “Archive every case closed before January.”
- “How many cases were created this month? Use the API.”
What the agent can do
Tools, skills and the two ways to sign in.
Security
What the agent can never do, and what leaves your workspace.